Privacy policy
Last Updated: May 25, 2025
At QUINIX, your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from www.quinixlabs.com.
1. Information We Collect
We collect the following types of personal information when you use our website:
– Name, email address, shipping and billing addresses, and phone number
– Payment information (processed securely via Shopify)
– Device and browser data, IP address, and site usage information
– Order history and communication preferences
2. How We Use Your Information
– Fulfill and ship your orders
– Communicate regarding orders, support, or updates (if subscribed)
– Improve your website experience and service quality
– Share promotional content (only if you’ve opted in)
3. Sharing Your Information
We never sell your data. We only share necessary information with trusted third parties:
– Shopify – for secure order processing
– Amazon Multi-Channel Fulfillment (MCF) – for shipping and delivery
– Email services (e.g., Klaviyo) – for marketing, if you’ve opted in
– Analytics tools – to improve our site internally
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
– Enhance your shopping experience
– Track site usage
– Personalize content
You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your personal data only as long as necessary to:
– Fulfill the purposes described above
– Comply with legal obligations
– Enforce our agreements
6. Your Rights
You have the right to:
– Access your personal data
– Correct any inaccuracies
– Request the deletion of your data
To exercise your rights, please contact us at info@quinixlabs.com
7. Security
We use industry-standard security measures to protect your information. All transactions are encrypted and processed securely via Shopify’s PCI-DSS compliant infrastructure.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. If we become aware of personal data collected from a child, we will delete it promptly.
9. U.S. Only
Our services and shipping are currently limited to customers within the United States.
10. Changes to This Policy
We may update this Privacy Policy periodically. All updates will be posted here with the revised “Last Updated” date. If major changes occur, we may notify you via email or website notice.
11. Contact Us
If you have any questions, feel free to reach out:
📧 Email: info@quinixlabs.com
📍 Mailing Address: LUXIELA LLC (QUINIX™) 10531 4S Commons Dr. Ste 166-800 San Diego, CA 92127 USA
